Return & Refund Policy

At Horbax Smart Global, we strive to ensure that you are completely satisfied with your purchase.

1. Returns

• Items can be returned within 7 days of delivery if defective, damaged, or not as described.
• Products must be unused, in their original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

Certain custom-made or personalized items may not be eligible for return unless faulty or damaged.

3. Refunds

• Once we receive and inspect your return, we’ll notify you about your refund status.
• Approved refunds will be processed to your original payment method within 7–10 business days.

4. Exchanges

If you wish to exchange an item, please contact us to arrange the process and availability of replacement items.

5. Contact

For returns or refund inquiries, email us at horbax96@gmail.com